Andesa Services BPO Specialist in Allentown, Pennsylvania
A company where all employees truly strive every day to follow the vision and values that are written... A majority employee-owned organization, grounded in an ethical culture, which encourages and facilitates its employees to develop and apply their business skills to the fullest, in order for clients and owners to achieve their full potential. Individuals who thrive on excellence and achievement and who embody the values of honesty, respect, integrity, responsibility, courage, and initiative in all they do. It is the combined strength of a supportive organizational structure and individual talents constantly reinforcing and empowering each other. Andesa is far stronger than the sum of its parts. It is a company which creates sufficient value such that its lifespan should be forever. We are seeking a talented individual who strives to follow those values to join our team as a Business Processing Operations Specialist (BPO) who will be responsible for sorting, scanning, data entry and data verification for both policy administration and business processing outsourcing clients. Customer service and approachable skills necessary as this individual would be answering client incoming questions and requests. Attention to detail is critical as this individual would be auditing data capture and entry transactions. Problem solving abilities since this individual is responsible for analyzing, researching, and resolving business and/or system operations issues. Computer/Technology proficient as this individual will be creating and processing work transactions using knowledge of plans, products, systems, and procedures. They will be systematically analyzing policy transactions and adjusts company records to reflect corrections. Also will be updating and maintaining operations procedure manuals to reflect system upgrades and process changes Hours of work: 10:00AM to 7:00PM or 11:00am to 8:00pm Mon – Fri. If you possess these talents and want to be part of a company with superior benefits and core values submit your resume!